First Annual Hackathon
As a celebration of and challenge to the brilliant minds working at OSG Analytics, we held an internal Hackathon this past December to see how creative our analytic minds could get. The idea behind the Hackathon was to showcase all employee ideas and knowledge on how to take our technology to the next level. With the added advantage of colleague-driven ideation, and self-learning, a Hackathon has the added benefit of helping us move faster, reducing the time-to-market for new features and functionality, so we can continue to get ahead in the race.
The challenge statement presented to the participants was the following:
Over the course of 2 days, OSG colleagues will generate BIG ideas, empower collaboration with great team SPIRIT, and drive an experimentation mentality to deliver solutions and outcomes that can make a positive impact on OSG’s future, and provide a great sense of achievement for those involved.
Over the course of two days, our four teams, comprised of team members from around the world, worked collaboratively across their time zones to design apps in the realms of patient or employee engagement and for user interaction driven by AI. They addressed key problem statements related to understanding customer and employee experience and designed technology to solve these challenges. Here are the solutions they presented to the Hackathon judges along with demos of their apps!
Aravind K Sastry (Product Management), Bhaskar Somyaji (Advanced Analytics), Chuck Scherquist (Business Development), Pramatha Patra (Technology Solutions), Vijayamahantesh Honawad
The Kingpins team tackled the need gap of an app for patients and providers to use for primary care concerns and contact. Using our ASEMAP methodology, they designed a system for the app to use our behavioral analytics technology to understand individual patients needs. By using our framework of cognitive and behavioral analytics, they could design a system to project risk models for patients with disease, lifestyle, behavioral, or population health concerns. This could then be channeled into a patient nudging system that would allow for patients to get individualized nudges by their communication preferences designed to improve their health outcomes.
Prakash A Ganapathy (Product Management), Emily Rush (Delivery Services), Kristin Readinger (Business Development), Ankush Sharma (Technology Solutions), Sunder Raman Venkataraman (Technology Solutions), Anish Thakur (Survey Programming)
The Guardians designed an app for people affected by post-traumatic stress disorder (PTSD) to track and manage their symptoms and condition. PTSD is an all-encompassing disorder, starting from psychological causes but going further to impact relationships and motivation levels, as well as causing physical symptoms such as sleep disruption, anxiety, and heightened reactions. Their app is designed to record and store information on symptoms and condition for the app user, but then take the extra step of predicting symptoms and prompt the patient when they need resources and support with managing their condition. Through our Artificial Intelligence and Machine Learning (AI/ML) technology, the app can identify important patterns in the app user’s behavioral and emotional trends. Through this predictive analysis, the app can also do risk assessment and modeling for the user, both based on their entered symptoms as well as by integrating health data from the user’s wearable tech devices such as smart watches and fitness monitors.
Sharpshooters (1st Place Hackathon team)
Kritika Rastogi (Technology Solutions), Ankit Porwal (Technology Solutions), Gautam Chauhan (Advanced Analytics), Faiyaz Ali (Inside Sales), Travis Crosby (Business Development)
The Sharpshooters team chose the challenge of gathering customer experience data and feedback through a chatbot app. As they stated in their presentation, a “smart suggestion chatbot is a high-performance vehicle for driving personalized and actionable growth”, and we’re all about actionable insights at OSG. Their app was developed with a three-pronged approach: our ASEMAP methodology for its predictive abilities to respond to customer queries, our software for a real-time and personalized chatbot experience for customers, and our proven experts supporting the blueprint and design of the backend of the app. By using an expert-designed customer chatbot app, businesses can both gather valuable data from customers on their experiences while simultaneously delivering a personalized and memorable experience of a two-way conversation programmed to address any problems they had with their experience with the business.
Urvash Singh (Product Management), Manoj Kumar (Technology Solutions), Vishnu Prasad P (Advanced Analytics), Magaly Cardona (Marketing), Makendar Sivasamy (Delivery Services), Badrinath Kulkarni (Field Services)
Also in the vein of a smart chatbot, the Conquerors designed a chatbot that served two purposes: for businesses to build surveys quicker and for customers to fill our survey questions easily. In the case of this application, the AI/ML technology of our software works into both the personalization and conversational aspects of the chatbot as well as giving “smart suggestions” while building surveys and directed questions and tasks for customers based on their experience. Through these two aspects, the app can be used by both B2C companies as well as all sorts of customers, from retail shoppers to company employees, in order to make gathering feedback a streamlined process.