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Customer Experience

Understanding the Drivers of Compliance with COVID-19

By OSG Team on June 8, 2020

To support the global efforts in defeating COVID-19, OSG utilized its deep understanding of behavioral analytics  to conduct research with 400 US consumers to understand what is driving compliance with the behaviors required in a COVID-19 world.

This webinar covers:

• What fundamentally drives decisions to comply with desired COVID-19 related behaviors based on different demographics?

• How these results can be used to develop impactful interventions (“nudges”) to help people become more compliant with COVID-19 personally, and on an enterprise or national scale
• How this research can be developed further to benefit your organization or sector
• How this approach can be used effectively to improve patient outcomes in other areas


David Levine, VP of Client Solutions at OSG

Vaibhav Sharma, Director – Client Services