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OSG’S APPROACH TO RETAIL:

Understand the omnichannel customer journey

What Do You Want to Accomplish?

Reach new customers with your brand

Personalize the shopping experience

Distinguish your brand from your competitors

Retail has recently seen more dramatic and rapid changes in shopper behavior than ever before. There has never been a better time to improve your shoppers’ experience by understanding what really matters to them and developing personalized nudges that keep them engaged. 

We used RetailX360 and our tech-enabled services to help our clients achieve:

10-12%
increase in new customers
30%
reduction in customer churn
More than 100%
growth in shopper basket

Ready to start? Talk to an expert today.

RETAIL WITH OSG: KEY BENEFITS

Expand Customer Base

Harness your competitive advantage so that your brand stands apart from your competitors. Capture and convert your competitors’ customers by understanding market needs.

Increase Shopper Spend

Build revenue and bottom line of profitability by strategizing opportunities for cross-selling and up-selling of products and goods, based on customer interests and behavior patterns.

Engage Customers Better

Personalize and scale your marketing and messaging strategy to your target audiences, both current and potential customers, specific to their online and offline shopper journey.

In Retail, anticipating your competition and planning accordingly is key.

With crowded markets and so many competitors, retailers have a difficult challenge in setting themselves apart from other similar businesses.

Get in touch

Talk to our Retail experts