Skip to main content

Turn customer data into remarkable insights

HOW OUR METHOD WORKS:

Gather data securely

OSG’s technology platform, which meets the highest industry standards for data safety and security, harnesses predictive data that increases customer engagement.

Better data brings better predictions

Visualize customer data on customizable real-time dashboards that use artificial intelligence and machine learning to get unmatched insights on optimizing customer journeys.

Greater retention and better engagement of your customers

We are revolutionizing the way businesses are approaching their audiences and products from data to sales growth. When personalization is activated, experience increases engagement and faster growth.

For connected outcomes

Our two AI/ML-powered foundational tools, ASEMAPTM and OSG Analytics, help us manage large and multilayered datasets with ease, search for patterns, and predict trends.

A more accurate, efficient & flexible survey structure.

Capture the future now

ASEMAPTM is our method to understand what customers expect in the future. The technology rapidly creates a future-looking data stream on how to engage customers and what would drive their future behaviors. By performing pair-wise tradeoffs, the algorithm determines the size of commitment between attributes, need statements, or nudges.

Stop asking the obvious!

The ASEMAPTM algorithm makes providing feedback engaging and avoids the perils of getting obvious answers. Knowing what matters to customers and the “why” behind their behaviors helps drive better engagement and increased sales while helping with designing new experiences and innovations.

Precision data control meets deep, actionable insights

Bring on the power

OSG Analytics consolidates multiple data sources and uses artificial intelligence and machine learning to deliver deeper insights and better customer engagement.  Many of the alternatives in the market only offer a platform for insights or only deliver customer engagement, but never follow through with better data insights, improved predictions and personalization to increased engagement and sales.

Ready to handle it all

OSG Analytics is built on a stacked infrastructure that we can configure to meet the needs of the most demanding projects. It provides outstanding levels of data protection, security, and compliance (GDPR and HIPAA) while satisfying the most demanding standards required by our customers with sensitive patient data or commercial information.

OUR PRODUCTS

Intelligent growth starts with better data.

All about your customers

OSG o360™ is an omnichannel customer insight application, delivering a holistic understanding of how your customers research, interact, use, and recommend your product or service, online and in-stores.

Understanding choices in health care

This tailored Medical Management, Clinical Trial, and Patient Continuity of Care Application, PatientX360™ drives improved efficiency through reduced costs, and effectiveness through increased patient engagement.

A sharp focus on the retail market

RetailX360™ utilizes our powerful behavioral and cognitive analytics to present a real-time dashboard view of changes in the market and consumer behavior, along with models to help you predict future behavior.

Refining consumer and employee insights

PxidaX™ provides businesses with actionable insights that show what matters most to their customers and employees. Our analytics provide businesses with the data they need to make strategic and impactful decisions.

OUR SOLUTIONS

For best results, mix expertise with technology.

For Medtech

Enhance product value and market success

MedTech companies undergoing digital transformation and strategizing on brand positioning for medical devices benefit from quality data in real-time. Easily divide data into global responsibilities, product launches, and brand messaging.

For Pharma & Healthcare

Accelerate innovative product launches

Collect online and offline data that will enrich your strategies for field and product effectiveness. Multiple teams, including doctors, researchers, clinicians, and pharmaceutical representatives, can efficiently communicate and promptly take action.

For Consumer Goods

See into the future

Using a customer-first approach, you can identify opportunities for new product development and visualize the omnichannel shopping journey. The ability to know more about your customers opens the door to successful branding within already crowded markets.

For Retail

Get to really know your customers

Navigate an ever-changing landscape with real-time, meaningful behavioral analytics throughout the customer lifecycle. Equipped with an expansive database, you will be able to attract and retain customers with personalized experiences.

Make your data work for you.

Your journey to dynamic, customer-centric growth starts here.

Our method works end-to-end, tailored to complex challenges.

MORE SOLUTION CASES
Behavioral Analytics

Cutting-edge analytics, real-time insights and customizable dashboards help enhance customer experience and accelerate product launches.

Customer Journey Mapping

Get to know your customers from all angles. Our technology identifies key touchpoints in your customer journey so you can reach your top-funnel goals.

Product R&D

Take the guesswork out of your product launch. Deep insights reveal what customers care about and help you map out your road to success.

Digital Transformation

From manufacturing to supply chain to sales, digitization can help drive business forward by enabling all of the data to talk to each other, making innovation even easier!

Customer Data Platform

Create more personalized, engaging experiences with AI-based customer & audience data shown in your custom, real-time dashboard.

Healthcare Management

Building a stronger relationship between patients and their care will help boost health outcomes in the long run, and improve your customer relationships.

GET IN TOUCH

Want to grow your company the intelligent way? We can help.