TAKE A LOOK INSIDE RetailX360TMA live actionable view of all your customer dataRetailX360TM is designed to help retail stores effectively track and analyze customer and business data. By collecting all relevant data in one application, businesses can plan for the future, based on better data for their needs.Combining OSG’s powerful analytics and experts in marketing and retail strategy, RetailX360TM provides unparalleled insights on how to drive business growth by understanding customer decisions and planning accordingly.Request a DemoDOWNLOAD THE USER GUIDE Integrate all your customer data sources:Working with you, our team will review all customer data sources and link all the appropriate live data feeds into RetailX360TM. Data sources might include survey data (voice or text), transaction data, loyalty data, store training or audit data, mystery shopping data, and even industry trend data. There are really no limits. Ready to grow? Contact us to get started.Thorough and forward-looking analysis:RetailX360TM can model data with using our advanced behavioral and cognitive analytics methodology. Our technology can interface APIs with Artificial Intelligence (AI) engines, such as IBM Watson, Google Vision, and Python, to develop actionable analysis, metrics, and modeling to predict future customer behavior. Ready to grow? Contact us to get started.Dashboard views configurable for different client requirements:RetailX360TM’s advanced visualization engine produces customized real-time dashboard analysis of live customer data feeds in a variety of graphical formats. Working with a client, we configure bespoke dashboard views for different user levels within their organization, such as headquarters, regional office, sales force, or individual stores. Ready to grow? Contact us to get started.Flexible and scalable:RetailX360TM is a cloud-based PaaS solution able to deal with any size of business and data requirements. Alerts can be set up and customized to the different operational levels of your organization. RetailX360 analysis can be exported in several formats, such as spreadsheets and presentations, and output data can be exported to client systems, such as PowerBI or Tableau. Ready to grow? Contact us to get started.Understanding Retail Customer TrendsUnderstanding CustomersPredicting and planning for customer needs allows businesses to stay top-of-mind. By integrating RetailX360TM, businesses can get real-time data.Personalized AdvertisingTargeted messaging to customers ensures that businesses are optimizing their advertising and marketing strategies.Consolidate All DataBy gathering all possible customer data, businesses can find opportunities based on the holistic picture of stakeholders and what matters to them.Get to the heart of your customer dataTalk to our experts todayFrom our in-house technical and subject matter experts, to our growing ecosystem of innovation partners offering custom applications of our technology, we set you up to get the most actionable insights from your RetailX360TM experience.Contact Our ExpertsRelated Resources:Mini Case StudyRetail chain benefitted from analyzing all customer and business dataConsolidating all business data with RetailX360 allowed our client, a national automotive service provider, to optimize their operations to focus on customer experience. They saw a huge increase in repeat customers and in their overall revenue thanks to this shift.Tools: RetailX360TM Dynamo Platform Quantitative ResearchRead moreBlog / Jun 8 2022Customer Lifetime Value – Is that all we’ve got?Not all customers are the same – their contribution to revenue and the cost to acquire or retain them varies. How then do businesses identify the right acquisition and retention strategy for their varied customers? Designing a marketing strategy without sufficient understanding of the revenue or cost impact of each customer is like shooting at […]Read moreBlog / Apr 19 2022Green Strategy: 3 Key Aspects of Strategic SustainabilityWhen it comes to global climate change and how businesses make an impact on the state of our world, much of the messaging consumers receive targets their individual choices. From reducing the use of plastic straws to recycling any materials they possibly can, consumers must deal with a barrage of tips for limiting their personal […]Read moreWant to grow your company the intelligent way? We can help.Contact our team today to understand how OSG’s technology and analytics can work for your business today.Contact Us
