Topic: Financial Services

Case Study: Customer Segmentation, Risk Modeling, and Portfolio Management for a Global Health Insurer How OSG helped a global health insurer segment its customers, understand their lifetime value and predict their engagement in the future, thereby establishing a product strategy for every customer segment.    

  Case Study: How a global insurance company focused on customer lifetime value and maximized portfolio profitability Behavioral Analytics Risk, Lifetime Value, and Interventions Data, Analytics and Digital Innovation Path to Execution Your Host: Frank Gencarelli – Industry Leader  

Financial technology, or “fintech,” with the help of technology-enabled products and services, is rapidly reshaping traditional financial services, making them faster, easier, cheaper, and more accessible. Fintech empowers consumers to take charge of their financial decisions, leading to much greater financial literacy than ever before. In short, fintech combines traditional financial services with the latest […]

Artificial Intelligence (AI) has transformed industries through its evolved predictive capabilities and superior decision making. Whether we talk about retail, hospitality or healthcare, AI has driven exponential growth in each industry. By leveraging app-based AI and machine learning technologies, businesses can be enabled to interpret situations, adapt to changing scenarios and predict outcomes in real-time […]

Imagine this scenario – Two customers dial into a bank’s call center. One of them is looking to explore alternate payment options and the other wants to know their credit statement for the month. You would expect the interactive voice response (IVR) options for both customers to be different. However, they are both presented with […]

In today’s data-driven world, data analytics in banking plays a crucial role in informing decision-making to drive organizations forward, improve efficiency, increase returns, and achieve business goals. For the uninitiated, data analytics is the process of discovery, interpretation, and conveying meaningful insights from data to help in the decision-making process… The big data and business […]